Legal
Terms and Conditions
Welcome to ISSA Hub. These Terms and Conditions govern your access to and use of the ISSA Hub and online education platform. By using our website and/or enrolling in any course, you agree to comply with and be bound by these Terms and Conditions.
Please read them carefully before accessing or using the services.
1. Acceptance of Terms
By accessing or using the Site, including enrolling in courses, you agree to these Terms. If you do not agree to these Terms, please do not use our Site.
2. Eligibility
You must be at least 18 years old to use this Site. If you are under 18, you may only use this Site under the supervision of a parent or legal guardian who agrees to these Terms.
3. Account Registration
To access certain features or content, you may be required to create an account. You agree to provide accurate, complete, and current information during the registration process and to update this information as necessary.
You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities under your account. You agree to notify us immediately if you suspect any unauthorized use of your account.
4. Course Enrollment
Course Enrollment: You may enroll in courses available on our Site, subject to the availability of spaces and your successful registration. Course access is granted by your school.
5. Use of the Service
You agree to use the Site and services only for lawful purposes. You may not: Violate any applicable laws or regulations. Impersonate another person or entity. Attempt to gain unauthorized access to any part of the Site or its systems. Distribute malware, viruses, or any harmful code.
6. Intellectual Property
Ownership: All content, features, and functionality on the Site, including but not limited to text, graphics, logos, images, videos, and course materials, are owned by ISSA or its licensors and are protected by copyright, trademark, and other intellectual property laws.
License: By enrolling in a course, we grant you a limited, non-transferable license to access and use course materials for personal, non-commercial purposes only. You may not copy, distribute, modify, or reproduce any course content without prior written consent.
7. Privacy
Your use of our Site is governed by our [Privacy, Security, and Data Protection Policy], which explains how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your data as outlined in the Privacy Policy.
8. Termination
We reserve the right to suspend or terminate your access to the Site at any time, without notice, for any reason, including but not limited to a breach of these Terms.
9. Disclaimers
No Warranties: The Site and services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Site will be available, error-free, or free from viruses or other harmful components.
Third-Party Links: Our Site may contain links to third-party websites. We are not responsible for the content or practices of any third-party sites.
10. Limitation of Liability
To the fullest extent permitted by law, ISSA Hub and its affiliates, directors, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or services.
11. Amendments
We may update these Terms from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of the page will be revised. You are responsible for reviewing these Terms periodically. Continued use of the Site after such changes will constitute your acceptance of the updated Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Email: admin.issahub@issa.global.
Phone: +48 787 992 888
Operating Hours
09:00 – 15:00 UTC
11:00 – 17:00 CEST
10:00 – 16:00 CET
Cookie Use Policy
1. Introduction
Our website uses cookies to enhance your browsing experience, improve our services, and provide personalized content. This policy explains what cookies are, how we use them, and how you can manage your cookie preferences.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your actions and preferences, making your experience smoother and more efficient.
3. How We Use Cookies
We use cookies for the following purposes:
Essential Cookies: Necessary for the website to function properly, such as enabling login and navigation.
Performance Cookies: Help us analyze website traffic and usage to improve our platform.
Functional Cookies: Remember your preferences to provide a personalized experience.
Advertising Cookies: Used to deliver relevant ads based on your interests and browsing behavior.
Managing Cookies:You can manage or disable cookies through your browser settings. However, please note that disabling certain cookies may affect website functionality.
4. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
For more information, please refer to our [Privacy Policy]. If you have any questions, contact us at admin.issahub@issa.global.
Privacy Security, and Data Protection Policy
1. Introduction
At ISSA Hub, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal data when providing our services, including organizing training courses, issuing sailing certificates, managing events for affiliated organizations and sailing schools, and running promotional campaigns. This policy complies with the General Data Protection Regulation (EU) 2016/679 ("GDPR").
2. Data Controller and Contact Information
The entity responsible for determining how your personal data is used is ISSA International Sailing Schools Association Ltd, based in Nicosia, ISSA Head Office, 51 Prodromou, 2nd flor, 2063 Nicosia, Cyprus (hereinafter "We" or "ISSA"). You can contact our Data Protection Officer at:
Email: iodo@issa.global
Postal Address: ISSA Personal Data Protection Inspector,ISSA Executive Office, ul. Tadeusza Borowskiego 2, Room 27, 5th floor, 03-475 Warsaw, Poland.
3. Data Collection and Processing
We collect and process personal data for the following purposes:
- • Organizing training sessions, courses, and events.
- • Issuing and verifying sailing certificates.
- • Managing memberships and affiliations with sailing schools and organizations.
- • Conducting marketing activities, including newsletters and promotional campaigns.
- • Providing user accounts on our website integrated with a CRM system.
- • Facilitating engagement through social media platforms (Facebook, Google, X, Instagram, YouTube, LinkedIn).
- • Ensuring compliance with legal and regulatory obligations.
- • Handling complaints, technical issues, and requests related to lost or renewed certificates.
- • Conducting research, quality assessment, and statistical analysis.
- • Preventing fraud, ensuring service security, and fulfilling tax or accounting obligations.
4. Legal Basis for Processing
We process personal data based on:
- • Performance of a contract (e.g., issuing sailing certificates after training completion).
- • Legal obligations (e.g., tax and accounting regulations).
- • Legitimate interest (e.g., service security, customer support, research, and fraud prevention).
- • Consent (e.g., email marketing, social media data collection, cookies tracking).
5. Required Personal Data
To issue a sailing certificate, we require your name, mailing address, email address, and phone number. Without this data, we cannot provide certification. Additional data may be required by law (e.g., for accounting purposes). Providing other data is voluntary.
6. Data Sharing
To deliver our services, we may share personal data with trusted third parties, including:
- • Companies providing outsourced services such as accounting and IT support.
- • Affiliated organizations and sailing schools for membership management.
- • Digital marketing platforms (Google Ads, social media advertising networks) for targeted campaigns.
- • Analytical tools such as Google Search Console, Bing Webmaster Tools, SEMrush, and Ahrefs for statistical and optimization purposes.
- • Public authorities if required by law (e.g., fraud prevention).
7. Data Transfers Outside the EEA
As a rule, personal data is not transferred outside the European Economic Area (EEA). If necessary, data may be transferred outside the EEA, based on standard contractual clauses approved by the European Commission.
8. User Accounts and Social Media Integration
ISSA provides user accounts linked to our CRM system, which may be associated with social media accounts. This enables seamless interaction with our services and allows members to engage with our community efficiently.
9. Marketing and Communications
We conduct email marketing campaigns, including newsletters and promotional offers. Users can opt out at any time by following the unsubscribe instructions provided in the emails.
10. Data Retention
We retain personal data only as long as necessary to fulfill the stated purposes and comply with legal obligations. Generally:
- • Data related to sailing certificates is retained indefinitely for verification purposes.
- • Data for marketing purposes is retained until consent is withdrawn.
- • Data for fraud prevention, statistical, and archival purposes is retained for up to 10 years.
- • Data for accountability purposes is retained for legally required periods.
11. Your Rights
Under GDPR, you have the right to:
- • Access your personal data.
- • Request correction or deletion of inaccurate information.
- • Withdraw consent for data processing (where applicable).
- • Object to specific data processing activities.
- • Request data transfer (where processing is based on consent or contract).
- To exercise these rights, please contact us at iodo@issa.global.
12. Automated Processing and Profiling
Personal data may be processed automatically, including profiling, to assess preferences and improve services. However, this will not result in decisions that significantly impact individuals.
13. Changes to This Policy
ISSA reserves the right to update this policy. Any changes will be published on our website with an updated effective date.
14. Contact Information
For inquiries about this policy or data protection practices, please contact: ISSA Hub
ISSA International Sailing Schools Association Ltd, ISSA Executive Office, ul. Tadeusza Borowskiego 2, Room 27, 5th floor, 03-475 Warsaw, Poland.
Email: iodo@issa.global
Phone Number: +48 787 992 888
Accessibility Statement
1. Commitment to Accessibility
We are committed to making our online education platform accessible to all users, including those with disabilities. Our goal is to provide an inclusive learning experience that meets diverse needs.
Measures to Support Accessibility
To ensure accessibility, we:
- • Follow the Web Content Accessibility Guidelines (WCAG) 2.1 to enhance usability.
- • Provide alternative text for images and multimedia content.
- • Ensure keyboard navigation and screen reader compatibility.
- • Use clear, simple language and structured content for better readability.
2. Assistive Technologies
Our platform is designed to work with assistive technologies such as:
- • Screen readers
- • Speech recognition software
- • Keyboard-only navigation
3. Continuous Improvement
We regularly test and update our platform to improve accessibility. If you encounter any accessibility barriers, please contact us so we can address them promptly.
4. Contact us
If you need assistance or have suggestions for improving accessibility, reach out to us at admin.issahub@issa.global.
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